Terms of Service

Contact

Dental Booking Agency L.L.C.
Effective Date: 3/05/2026


1. Agreement to Terms

By accessing or using the services of Dental Booking Agency L.L.C. (“Company,” “we,” “our,” or “us”), including our website, communication tools, and SMS messaging services, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our services.


2. Description of Services

Dental Booking Agency L.L.C. provides communication and appointment-setting services on behalf of dental practices, including:

> Missed call text-back automation

> Appointment scheduling support

> Patient communication via SMS and phone

> Customer service messaging

We act as a service provider facilitating communication between patients and dental offices.


3. SMS Messaging Terms (A2P Compliance)

By providing your phone number, you expressly consent to receive SMS messages from Dental Booking Agency L.L.C. and/or the dental practices we support.

Types of Messages:

> Missed call responses

> Appointment reminders and confirmations

> Scheduling follow-ups

> Customer support communications

Message Frequency:

Message frequency varies based on your interaction with the dental office.

Message & Data Rates:

Message and data rates may apply depending on your wireless carrier and plan.


4. Opt-In & Consent

You agree to receive SMS messages when you provide your phone number through one of the following methods:

> Calling a dental practice we support

> Submitting an online form

> Providing verbal consent

> Completing a paper form

By doing so, you confirm that:

> You are the authorized user of the phone number provided

> You consent to receive communications related to your inquiry or services


5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to unsubscribe

After opting out, you will no longer receive SMS messages unless you opt back in.


6. Help & Support

For assistance, reply:

HELP

Or contact us directly at:
📧 [email protected]
📞 949-445-2344


7. User Responsibilities

By using our services, you agree:

> To provide accurate and complete information

> Not to misuse or abuse communication systems

> Not to use our services for unlawful purposes


8. Third-Party Services

We may use third-party platforms (e.g., CRM systems, SMS providers) to deliver our services. These providers are contractually obligated to protect your data.

We are not responsible for service interruptions caused by third-party systems.


9. No Medical Advice

Dental Booking Agency L.L.C. does not provide medical or dental advice. All clinical decisions and treatments are the responsibility of the dental practice.


10. Limitation of Liability

To the fullest extent permitted by law, Dental Booking Agency L.L.C. shall not be liable for:

> Any indirect, incidental, or consequential damages

> Missed appointments or communication delays

> Errors caused by third-party service providers


11. Indemnification

You agree to indemnify and hold harmless Dental Booking Agency L.L.C. from any claims, damages, or liabilities resulting from your use of our services or violation of these terms.


12. Data Privacy

Your use of our services is also governed by our Privacy Policy. Please review it here:
👉 [Insert Privacy Policy Link]


13. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

15. Carrier Liability Disclaimer

Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed by Dental Booking Agency L.L.C.

Carriers are not responsible for any service interruptions, delays, or failures in message delivery. Message and data rates may apply depending on your mobile carrier and plan.


16. Age Restriction (18+)

Eligibility & Age Requirement
By using our services, including opting in to receive SMS communications, you represent and warrant that you are at least eighteen (18) years of age or the legal age of majority in your jurisdiction.

If you are under the age of 18, you are not permitted to use our services or provide consent to receive SMS communications without the involvement and consent of a parent or legal guardian.


17. Contact Information

If you have any questions about these Terms, please contact us:

Dental Booking Agency L.L.C.
📧 [email protected]
📞 949-445-2344
🌐 dentalbookingagency.com

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