🔒 Privacy Policy

Dental Booking Agency L.L.C.
Effective Date: 03/02/2026

1. Introduction

Dental Booking Agency L.L.C. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website, communication tools, and SMS messaging programs.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

> Name

> Phone number

> Email address

> Appointment details

Communication Data

> SMS/text message interactions

> Call logs (including missed calls)

> Responses to automated messages

Technical Information

> IP address

> Browser type

> Website usage data

3. How We Use Your Information

We use your information to:

> Respond to missed calls and inquiries

> Send appointment confirmations and reminders

> Provide customer support

> Improve our services and communication systems

> Deliver SMS communications related to your interaction with a dental practice

4. SMS Messaging & A2P Compliance

By providing your phone number, you consent to receive SMS messages from Dental Booking Agency L.L.C. and/or the dental practices we support.

Types of Messages You May Receive:

> Missed call follow-up messages

> Appointment reminders and confirmations

> Customer support responses

> Scheduling and service-related updates

Message Frequency:

Message frequency may vary depending on your interaction.

Message & Data Rates:

Message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions:

You can opt out at any time by replying:

STOP to unsubscribe

Help Instructions:

Reply:
HELP for assistance or contact us directly at:
📧 [Insert Email Address]
📞 [Insert Phone Number]

5. Consent

We only send SMS messages to individuals who have provided consent through one of the following methods:

> Calling a dental office we support

> Submitting a website form

> Providing verbal consent

> Completing a paper intake form

6. Data Sharing & Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only with:

> The dental practice you contacted

> Service providers that help us operate our systems (e.g., CRM, SMS platforms)

All third parties are required to protect your information.

SMS Opt-In Data Sharing Statement
We respect your privacy. Any information collected as part of SMS opt-in, including phone numbers and consent data, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. This information is used solely for the purpose of delivering the services requested by the user.

No Sharing of SMS Opt-In Information
All SMS opt-in data and consent records are strictly confidential. We do not sell, rent, or share SMS opt-in information (including phone numbers) with third parties or affiliates for their marketing or promotional use. This data is used exclusively to communicate directly with you regarding services, appointments, or relevant updates requested by you.

We may share information only as required to comply with legal obligations or to protect our rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

8. HIPAA Disclaimer

Dental Booking Agency L.L.C. may facilitate communication on behalf of dental practices. Any protected health information (PHI) is handled in accordance with applicable regulations and agreements with the dental provider.

9. Your Privacy Rights

You have the right to:

> Request access to your data

> Request correction of inaccurate data

> Request deletion of your information

To make a request, contact us at:
📧 [email protected]

10. Cookies & Tracking

Our website may use cookies and tracking technologies to improve user experience and analyze site traffic.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Dental Booking Agency L.L.C.
📧 [email protected]
📞 949-445-2344
🌐 dentalbookingagency.com